Zest Airport Jakarta by Swiss-Belhotel International

Excellent hotel in excellent location

Poor maintenance

The location so handy and easy plus free pick up and drop off

The pillow need to be replace, super itchy, lucky we just only transit.

The bed was comfortable and the service was excellent.

The room was not that clean. The breakfast was not that great. It was not like on the photos on booking. Not much fruits and options for American/European.

Location is very good and near the airport

Peeled off towels they provide to guest. Shower water suck on the same place.

Convenient location close to the airport

The facilities need to be updated, especially the bathroom conditions and the paint in the room

There nothing special on this hotel. No hot kettle provided. Bfast is lousy. No value for money. I stay for 4 nite . The first day give me 2floor where ppl walk ard outside can see inside. Request to change n they granted my change.

Location, late check out, shuttle service

Near air port

Price so expensive not including breakfast,i have to pay extra $12 for swimming pool .no refrigerator and microwave.

I didn’t feel so comfortable. Noisy A/C. Room is so simple. Wall painting is horrible

The room

I don't like anything

I didn't like the Room, service ,Reception not attend phone calls ,Nobody respond .

Very good budget hotel near airport with free shuttle service pick up and drop to the Soekarno Hatta Airport.

Close to airport...

Left to early and no coffee...

Here is the corrected version of your text:It is near the airport, and there is a free shuttle bus. However, travel time to each terminal may take up to 30 minutes due to heavy traffic in the airport area.If you need to stop and go between connecting flights, I recommend this hotel over the one inside the airport.

We live in Japan and have high standards for cleanliness, hygiene, and room ambiance. We find this room dark, and some areas may feel dirty due to dust.

the hotel the room the recipient

no tea maker no refrigerator

good for one night before travelshowerearly check inn

room old

Toilet is clean but no topping up on body soap, aircon need to be improved, not cold, lastly for breakfast serving is not hot, topping up takes a while to replenish the food,

Breakfast serving not hot and no oven for bread toaster, lastly requested 3times for halfboil egg but get sunny sideup instead

close to airport with a shuttle service easy to contact and effective response

Nothing to say, everything meet expectation

Very clean. The shuttle service from airport to hotel was not on time but it wasn't a big deal to me personally. The shuttle from the hotel was however very quick and on time, pleased with that! It took 15 minutes to get to the airport. The highlight was the room service meal. It was easy and delicious. I checked in late and could easily get a late dinner delivered to the room.

The central AC was a little loud and the cold air was blowing right on me. I wish there was a setting to point it to the ceiling or set it at a more precise degree of coldness. It was the smallest fan/degree but it was just a knob on the wall. Turning it off was not an option unfortunately, it would be too hot.

Location where there are convenience store, food stalls and coffee shop

Their restaurant staff not so professional…must wait til they refill the food for buffet where there is no staff around to make sure dirty dishes and empty buffet to refill or to assist guest while breakfast, while they already charge me even before i have my breakfast…no small towel for face/hand…towel really need to replace with new one as colour no longer clean…amenity (toothbrush only provide 1 though room booked for 2persons

Good place for a short stay, they offer free shuttle to the airport. Hotel was clean and beds were comfy.